Refund policy
Refund & Return Policy
Last Updated: August 14, 2026
Thank you for shopping with Saiyan Power Lamp. We want every customer to have a great experience with their purchase. Please read this policy carefully before placing your order, as it explains when returns or refunds may be considered.
All Sales Are Final
All purchases made through Saiyan Power Lamp are final sale. We do not offer refunds, returns, or exchanges for change of mind, including if you decide you no longer want the product, ordered the wrong item, or simply changed your preference after placing your order.
Please make sure you review your order carefully before completing your purchase.
Damaged or Defective Items
If your lamp arrives damaged, defective, or significantly different from what you ordered, please contact us so we can review the issue.
To help us resolve the issue as quickly as possible, please include:
- Your order number
- Your full name
- A description of the issue
- Clear photos or videos showing the problem
- Photos of the packaging if the item arrived damaged
Please contact us at saiyanpowerlamp1@outlook.com as soon as possible after receiving your order.
Incorrect Items
If you receive an item that is different from what you ordered, please contact us at saiyanpowerlamp1@outlook.com with your order number and photos of the item you received.
We will review the situation and determine the appropriate resolution.
Change of Mind
We do not accept returns or provide refunds because of a change of mind.
This includes, but is not limited to:
- No longer wanting the product
- Choosing the wrong design
- Ordering the wrong quantity
- Deciding you do not like the product
- Finding a different product you prefer
- Ordering accidentally
Please carefully review your order before purchasing.
Shipping Issues
Once an order has been shipped, delivery is handled by the shipping carrier. Saiyan Power Lamp is not responsible for delays caused by carriers, weather, holidays, customs, or other circumstances outside our control.
If your package appears to be delayed or lost, contact us at saiyanpowerlamp1@outlook.com and we will do our best to assist you.
Order Information
Customers are responsible for providing an accurate shipping address and contact information during checkout. If an incorrect address is provided, please contact us as soon as possible.
Once an order has been processed or shipped, we may not be able to change the delivery address.
How to Contact Us
For questions regarding an order, damaged products, defective products, or incorrect items, please contact:
Email: saiyanpowerlamp1@outlook.com
Please include your order number in your email so we can assist you more efficiently.
Policy Changes
Saiyan Power Lamp reserves the right to update or modify this Refund & Return Policy when necessary. Any changes will be posted on this page with an updated date.
By completing a purchase through Saiyan Power Lamp, you acknowledge and agree to this Refund & Return Policy, including that all sales are final and that refunds or returns are not available for change-of-mind purchases.